Frequently Asked Questions and Tips for Submitting Events

Listed alphabetically by topic or by name of field on Submit Events form

I submitted my event but it says authentication was entered incorrectly and I’m having trouble reading the letters in the image.
We use authentication to keep automated programs from spamming the site, but sometimes authentication image characters are difficult to read. You can generate a new image by refreshing the page on your browser or clicking on the Submit Events tab. We suggest you confirm authentication before you enter your event information so your information won’t be lost if you need to generate another image.

Cost Field:
How do I indicate different prices for members and non-members?
The cost field accepts text, allowing you to give different prices. However, if you need more space to explain several different price levels, we suggest putting that information in the description block. You can leave the cost field blank or say something like “See description” or “Contact event organizer.”

Why are there unrecognizable characters in the description text that I copied and pasted from another document?
The format of your document may not have been retained when it was copied and pasted into the description block. To copy your text from a Word document, Click on the icon that contains a W, located on the edit bar at the top of the description box. When the box opens, paste your text there.

Editing events:
How do I edit or update my event after it has been submitted?
Events can no longer be edited, so we suggest you check each field before you click on the Submit Event button. If your event details change, you can create a new event that contains the correct information and ask us to delete the previously submitted event. Please send an email to and include the url of the page you would like deleted.

Event Categories:
How many categories do I have to select?
Your event will be accepted if you check at least one category box.

My event is in Albuquerque but I want to attract people from Santa Fe. Can I select more than one region?
Please select only one region – the one where your event will actually take place. Prospective participants often search by region for events near them. If someone from a neighboring region is willing to attend workshops in your region, he or she can use the search tool to find workshops there.

Some of my workshops fit under more than one type of event. For example, doesn’t my bookkeeping class fit under both Executive & Management Training and Skills Training?
Please select the type of event that best describes your workshop. Bookkeeping is a skills-based class. Executives and managers may want to attend, however, the event is best described as Skills Training. Examples of events that fit under Executive and Management Training are business plan and marketing plan workshops.

Event Date:
Why must I type in the date rather than selecting one from a calendar image?
You can use either. Click on the calendar icon located next to the Event Date field. Some browsers cause the calendar icon to open lower on the page, so you may have to scroll down a little to see it.

Event Recurrence Information:
If my event is an ongoing class that meets every week, should I check the Event Recurs box?
If you do not accept new participants after the first meeting date, you should not click on the Event Recurs box. Your event will be shown on only the event date indicated in the Event Date box and people will not try to join your class once it has begun. If, however, an ongoing class accepts new participants on subsequent meeting dates (after the first meeting), each meeting date can be shown as a separate event by clicking on the Event Recurs box. When the box is checked, you must select either Daily, Weekly or Monthly and enter an end date in the Recurs Until box. You must then Click to Confirm Dates. Your event will show up on all of the dates listed.

How do I let people know my class meets every week?
For classes that do not accept new participants after the first meeting date, we suggest you put the number of meetings or actual meeting dates in the Event Description box.

My organization repeats events throughout the year. How do I show future dates without having to enter the information all over again?
If your event occurs on a regular basis, such as every week or every month, you can click on the Event Recurs box and indicate the frequency and end date (field called Recurs Until). You must Click to Confirm Dates to activate this feature. If your events repeat in a random manner, you will need to submit a separate event for each date. We suggest retaining the event information in a word document from which you can easily copy and paste it into the form. If the event repeats many times in a random manner and the text is the same for each event, contact us and we can clone it in the administrative area, which will copy it as many times as you’d like.

Event Title:
Why is the event city appearing twice in the event title?
In the past we asked you to add the city to the title field, but the software now allows us to achieve this automatically. When you type the city in the city field, it is automatically appended to the title. As a result, manually adding the event city to the title field creates a duplication. If you notice a duplication on your event title, please contact us at, and we’ll correct it. But the good news is you no longer have to type the city location in the title field.

Location Information:
Why isn’t my location listed on the drop-down menu?
Locations saved to the drop-down menu must be entered by us. If you would like your location saved to the drop-down menu, fill out the location fields (name, address), and then include a request in the Message for Administrator box at the bottom of the form. The next time you add an event, the location should be listed in the drop-down menu.

I clicked Submit Event but there’s an error message that says “Location.”
There are very few fields that MUST be filled for your event to be accepted. The Name field under Location Information is one of them. If you are unsure of the event location, you can use TBA (To Be Announced).

Why doesn’t a map of my location appear on my event page?
Only saved locations are mapped. Before entering your location address, check the drop-down menu to see if your location already exists under the Select Location field. If it does not, please use the Message for Administrator box at the bottom of the form to let us know your location should be saved. If you already submitted your event, you can send an email to

My saved location is no longer listed on the drop-down menu in the Select a Location field. It was there before. What happened?
The location may have been merged with a different name for the same location. Check the list again to see if the location you’re looking for is still there under a slightly different name.

What if I don’t know yet where my event will be held?
You can enter something like “To be determined” or “Call event organizer” in the location Name field. No address is required.

Message for Administrator:
I tried typing in the message box but why doesn’t anything show up?
You must check the box next to Include Message before the message box will accept text.

How do I know if my message went through?
You won’t receive confirmation that your request was fulfilled, but you can check back to see if the action you requested has been taken. Requests are usually fulfilled within 2 business days.