Conflict Management, Albuquerque

Anderson School of Management

1924 Las Lomas NE
Albuquerque, NM 87131

We all encounter difficult situations on a regular basis. Whether it's with a supervisor, a coworker, a client or within your team, gaining skills in conflict management empowers you to communicate with ease. This interactive program is taught by highly skilled leaders and is designed to help you achieve a broad understanding of conflict resolutions and negotiations. You will walk away with personalized practical skills that will allow you to confidently collaborate with others without leaving a trail of debris. Register Today!

Program Fee:

$995
Early Bird Pricing $945
Group Discount $100
UNM Alumni $895
UNM Staff - $895 Tuition Remission Accepted
Refer a friend discount $50

Who Should Take this Course:

Everyone! Especially those whose job responsibilities include management of workplace conflict such as, Human Resource Professionals, Corporate Executives, Nonprofit Directors and Managers, Union Officials, Office Administrators and Sales Professionals.

What You Will be Able to Do:

Discover and commit to new ways to eliminate some of the root causes of conflict
Learn how to effectively identify and deal with bullying behavior
Respond quickly and effectively to resolve emotionally charged situations
Replace unproductive reactions with positive actions

How You Will Benefit:

Avoid the expense and emotional turmoil of badly managed conflict situations
Build stronger working relationships
Feel confident whenever you encounter conflict

Sessions:

The Basics of Conflict Management
Getting to the Root Cause of Conflict
Resolving Conflict Between Two Employees: Part I
Resolving Conflict Between Two Employees: Part II
Effective Negotiations Skills
Managing Conflict in Groups and Teams
Coping with Difficult Personalities
Managing Emotions and Egos
Listening in Emotional Situations
Bullying in the Workplace

Requirements:

Participants must attend 8 of the 10 sessions.

Instructors:

Click on an instructor's name to learn more about that person.

Nancy Greiff
Jacqueline Hood
Anne Lightsey