We all encounter difficult situations on a regular basis. Whether it's with a supervisor, a coworker, a client or within your team, gaining skills in conflict management empowers you to communicate with ease. This interactive program is taught by highly skilled leaders and is designed to help you achieve a broad understanding of conflict resolutions and negotiations. You will walk away with personalized practical skills that will allow you to confidently collaborate with others without leaving a trail of debris. Register Today!
Who Should Take this Course:
Everyone! Especially those whose job responsibilities include management of workplace conflict such as, Human Resource Professionals, Corporate Executives, Nonprofit Directors and Managers, Union Officials, Office Administrators and Sales Professionals.
What You Will be Able to Do:
- Discover and commit to new ways to eliminate some of the root causes of conflict
- Learn how to effectively identify and deal with bullying behavior
- Respond quickly and effectively to resolve emotionally charged situations
- Replace unproductive reactions with positive actions
Participants must attend 8 of the 10 sessions.
Click on an instructor's name to learn more about that person.
- Nancy Greiff
- Jacqueline Hood
- Anne Lightsey