Conflict Management, Albuquerque

Anderson School of Management

1924 Las Lomas NE
Albuquerque, NM 87131

We all encounter difficult situations on a regular basis. Whether it's with a supervisor, a coworker, a client or within your team, gaining skills in conflict management empowers you to communicate with ease. This interactive program is taught by highly skilled leaders and is designed to help you achieve a broad understanding of conflict resolutions and negotiations. You will walk away with personalized practical skills that will allow you to confidently collaborate with others without leaving a trail of debris. Register Today!

Program Fee:
  • $995
  • Early Bird Pricing $945
  • Group Discount $100
  • UNM Alumni $895
  • UNM Staff - $895 Tuition Remission Accepted
  • Refer a friend discount $50
Who Should Take this Course:

Everyone! Especially those whose job responsibilities include management of workplace conflict such as, Human Resource Professionals, Corporate Executives, Nonprofit Directors and Managers, Union Officials, Office Administrators and Sales Professionals.

What You Will be Able to Do:
  • Discover and commit to new ways to eliminate some of the root causes of conflict
  • Learn how to effectively identify and deal with bullying behavior
  • Respond quickly and effectively to resolve emotionally charged situations
  • Replace unproductive reactions with positive actions
How You Will Benefit:
  • Avoid the expense and emotional turmoil of badly managed conflict situations
  • Build stronger working relationships
  • Feel confident whenever you encounter conflict
Sessions:
  • The Basics of Conflict Management
  • Getting to the Root Cause of Conflict
  • Resolving Conflict Between Two Employees: Part I
  • Resolving Conflict Between Two Employees: Part II
  • Effective Negotiations Skills
  • Managing Conflict in Groups and Teams
  • Coping with Difficult Personalities
  • Managing Emotions and Egos
  • Listening in Emotional Situations
  • Bullying in the Workplace
Requirements:

Participants must attend 8 of the 10 sessions.

Instructors:

Click on an instructor's name to learn more about that person.

  • Nancy Greiff
  • Jacqueline Hood
  • Anne Lightsey

Thursday, 28 February, 2013

Other Dates For This Event:


Contact:

Audrey Arnold

Phone: 5052772525

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